H2W®
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Help Center
The answers to your questions
Our goal is to provide customers with exceptional service, and that's why we are here to give you the assistance you need. Since 2000, h2w has been offering its clients a unique technological experience. Below are the most frequently asked questions. If you have any other doubts, do not hesitate to contact us.
Frequently Asked Questions (FAQ)
1. Who are you and what do you sell?
H2W is a company specialized in the research and production of innovative accumulators and batteries. Our goal is to offer sustainable, efficient, and long-lasting energy solutions.
2. What types of accumulators do you offer?
We mainly produce and sell two types of accumulators:
- - Hydrogen accumulators: Perfect for applications that require high energy density and long autonomy.
- - Sodium-ion accumulators: Ideal for energy storage systems, they offer a safe and environmentally friendly alternative to traditional lithium batteries.
3. How can I place an order?
To place an order, we invite you to contact us directly at the email address info@h2w.ch or by phone at +41 77 945 46 31. Our team will be happy to assist you and provide all the information you need for your purchase.
4. Do you ship throughout Europe?
Yes, we ship our products throughout Europe. Shipping costs and times may vary depending on the destination. For a detailed quote, please contact our customer service.
5. What warranty do you offer on your products?
Yes, we ship our products throughout Europe. Shipping costs and times may vary depending on the destination. For a detailed quote, please contact our customer service.
6. Do you offer post-sales technical assistance?
Certainly. Our team of experts is at your disposal for any needs, from initial setup to technical support. You can contact us by email or phone to receive assistance.
7. Can I return a product if I am not satisfied?
Certainly. Our team of experts is at your disposal for any need, from initial setup to technical assistance. You can contact us by email or phone to receive support.